FAQs
What currency do you charge in?
We charge in US Dollar. Your credit card company will automatically convert the Euro amount on your card statement into your own currency.
To get an estimate of the cost of your order, you can use a currency conversion site like xe.com. However, please note that the amount may vary slightly due to exchange rate fluctuations.
Additionally, your credit card company may impose a cross-border surcharge, fee, or foreign transaction fee. This fee is usually very small, but we recommend contacting your credit card company to verify the specific charges.
Are my personal data secure?
We adhere to applicable industry standards to protect your employee information before proceeding to checkout and making your purchase.
The information on your credit card is encrypted during transmission using Secure Socket Layer (SSL) technology, which is widely used for processing payments over the internet. The information on your credit card may not be used to execute the requested transaction and may not be stored in the suite.
Can I subscribe to your newsletter?
Yes, simply enter your email address and you will be added to our subscriber list. You'll receive updates, exclusive offers, and more.
How do I place my order? Simply select your product, then click the "Add to Cart" button and follow the simple steps to complete your order.
We'll prepare your order and notify you when it's ready!
The links in my newsletter aren't working. What can I do?
Please make sure you have an internet connection established. The newsletter will display correctly only if you have previously established an online connection to the internet.
How can I be regularly and freely informed about news? Current fashion trends, latest bargains, and attractive promotions. With the free newsletter from Sieh an!, you're always up to date! With regular information on new assortments and current fashion trends, you're always in the know. You'll automatically find out when you can grab bargains or attractive prizes await you. Of course, you can also unsubscribe from our free newsletter at any time.
How can I be sure my internet order has been received?
Basically, you will receive a confirmation page after each submitted order. If you provide your email address on the order form, you will also receive a clear order confirmation by email with all ordered items, as well as your personal details.
The links in my newsletter don't work. What can I do?
Please be sure to check whether you have established an online connection. The newsletter will only be displayed correctly if you have previously established an online connection to the Internet.
How can I be informed regularly and free of charge about news?
Current fashion trends, latest bargains and attractive promotions. With the free newsletter from Sieh an! you are always up to date! With regular information about new product ranges and current fashion trends, you are always up to date. You will automatically find out when you can get a bargain with us or attract attractive prizes. Of course, you can unsubscribe from our free newsletter at any time.
How can I be sure that my order has arrived via the Internet?
Basically, you will receive a confirmation page after every order is submitted. If you enter your email address in the order form, you will also receive a clear order confirmation by email with all the items ordered and your personal information.
My tracking number isn’t working
Tracking numbers can take 1-2 days to appear in the shipping carrier’s system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact us.
How secure is my personal information?
We adhere to the highest industry standards to protect your personal information when you checkout and purchase.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
How can i retrieve my invoices?
All your invoices are available individually or in bulk on your space in the “Invoices” section. If you unsubscribe to the service, you have a period of one month to download all the invoices issued.
Can i return my product?
We always strive to make sure our customers love our products, but if you need to return an order, we will be happy to help. Just email us directly and we will walk you through the process, or contact us via our contact page, for more informations Return & Refund Policies